At Disguised Eyez, we believe your shopping experience should be just as exceptional as your gear. Enjoy FREE SHIPPING on ALL ORDERS! No hidden shipping fees , just bold styles delivered straight to your door.

SHIPPING POLICY:

Processing Time:

Please allow 1–3 business days for your order to be processed and prepared for shipment. Processing times may vary during launches, promotions, and holidays.

Shipping & Delivery:

Once your order has shipped, you will receive tracking information when available. Delivery times vary depending on your location and the shipping carrier.

Order Tracking:

Please use your tracking information to monitor your package’s progress. Tracking updates may take 24–48 hours to appear after shipment.

Shipping Delays:

Disguised Eyez is not responsible for carrier-related delays, weather disruptions, or other circumstances beyond our control. We appreciate your patience while your order makes its way to you.

Incorrect Shipping Information:

Customers are responsible for providing accurate shipping information at checkout. Please contact us as soon as possible if you notice an error. We cannot guarantee changes once an order has been processed or shipped.

Lost or Damaged Packages:

If your package arrives damaged or appears to be lost, please contact us with your order details so we can assist you.

Thank you for shopping with Disguised Eyez. Your next statement look is on its way!

NO REFUND POLICY:

At Disguised Eyez, all sales are final. We do not offer refunds, returns, or exchanges once an order has been placed.

Please carefully review your order, including the frame style, color, size, and shipping information before completing your purchase.

DAMAGED OR INCORRECT ITEMS:

If your order arrives damaged or you receive an item different from what you ordered, please contact us within 48 hours of delivery with your order number and clear photos of the item and packaging. We will review the issue and determine whether a replacement or other resolution is appropriate.

ORDER CANCELLATIONS:

Orders may not be canceled or changed after they have been processed or shipped.

CUSTOMER RESPONSIBILITY:

Disguised Eyez is not responsible for damage caused by improper use, accidents, normal wear and tear, or failure to properly care for your eyewear.

By completing a purchase through www.disguisedeyez.com, you acknowledge and agree to this NO Refund Policy.

Thank you for shopping with Disguised Eyez.